PDCA in Problem Solving

Course Duration:

1-2 Days (Flexible based on depth and exercises)

Target Audience:

• Managers and Team Leaders
• Process Improvement Specialists
• Quality Assurance Professionals
• Engineers and Technicians
• Anyone involved in problem-solving and continuous improvement

Course Objectives:

By the end of this course, participants will:

1. Understand the principles of the PDCA (Plan-Do-Check-Act) Cycle in problem-solving.
2. Learn how to apply the PDCA methodology to identify, analyze, and solve problems systematically.
3. Develop the ability to use data-driven decision-making to implement effective solutions.
4. Gain hands-on experience with real-world problem-solving case studies and exercises.
5. Foster a continuous improvement mindset within their teams and organizations.

Learning Outcomes:

Upon successful completion, participants will be able to:

• Define and explain the PDCA cycle and its role in structured problem-solving.
• Apply root cause analysis (RCA) techniques such as 5 Whys and Fishbone Diagrams.
• Develop clear problem statements and set measurable objectives.
• Create effective action plans and pilot solutions.
• Use key performance indicators (KPIs) and metrics to validate improvements.
• Identify and address barriers to change and sustain improvements.

Course Outline:

Module 1: Introduction to Problem Solving and PDCA

• What is Problem Solving?
• Understanding PDCA as a Problem-Solving Approach
• Benefits of PDCA in Continuous Improvement

Module 2: PLAN – Identifying and Analyzing the Problem

• Defining the Problem Statement
• Identifying Root Causes (5 Whys, Fishbone Diagram)
• Setting SMART Goals for Improvement

Module 3: DO – Implementing Solutions

• Developing Action Plans
• Conducting Small-Scale Pilots and Tests
• Managing Risks and Barriers

Module 4: CHECK – Measuring Results and Evaluating Performance

• Tracking Key Performance Indicators (KPIs)
• Data Collection and Analysis Techniques
• Learning from Successes and Failures

Module 5: ACT – Standardizing and Sustaining Improvements

• Implementing Sustainable Changes
• Standardizing Successful Processes
• Creating a Culture of Continuous Improvement

Module 6: Practical Application and Case Studies

• Hands-on Team-Based Problem-Solving Activity
• Real-World Case Studies from Industry
• Group Presentations and Feedback

Training Methodology:

• Interactive Lectures & Discussions: To explain concepts and real-world applications.
• Hands-on Exercises: Practical exercises on problem definition, RCA, and action planning.
• Case Studies: Analyzing real-life problems and solutions from different industries.
• Group Work & Role-Playing: Participants will work in teams to solve simulated problems.
• Assessments & Feedback: Quizzes, discussions, and presentations to reinforce learning.

Assessment & Certification:

• Participation in group activities and problem-solving exercises
• Completion of a mini-project/case study presentation
• Final assessment: Multiple-choice quiz or practical test
• Certification upon successful completion