Negotiation Skill

Course Outline

Module 1: Introduction to Negotiation

• Understanding the importance of negotiation
• Common negotiation scenarios in business and personal life
• Key characteristics of successful negotiators

Module 2: Fundamentals of Negotiation

• Types of negotiation (distributive vs. integrative)
• Stages of a negotiation process
• The psychology of negotiation

Module 3: Preparing for a Negotiation

• Setting objectives and defining success
• Researching and gathering information
• Developing a negotiation strategy

Module 4: Communication Skills in Negotiation

• Active listening and questioning techniques
• Persuasive communication strategies
• Managing emotions and body language

Module 5: Bargaining and Influencing Techniques

• BATNA (Best Alternative to a Negotiated Agreement)
• Making and responding to offers
• Overcoming objections and dealing with resistance

Module 6: Conflict Resolution in Negotiation

• Identifying sources of conflict
• Techniques for managing and resolving conflicts
• Finding win-win solutions

Module 7: Advanced Negotiation Tactics

• Handling difficult negotiators
• Ethical considerations in negotiation
• Cross-cultural negotiation skills

Module 8: Practical Application and Case Studies

• Role-playing exercises
• Real-world negotiation simulations
• Feedback and improvement strategies