Systematic Thinking and Complex Problem Solving

Course Duration:

2 Days (16 Hours) / 4 Weeks (Online)

Course Objectives:

By the end of this course, participants will be able to:

1. Understand the principles of systematic thinking and its role in problem-solving.
2. Identify and analyze complex problems using structured methodologies.
3. Apply critical thinking techniques to break down and solve problems effectively.
4. Utilize frameworks like Root Cause Analysis, Systems Thinking, and Decision Trees.
5. Develop innovative solutions and assess their impact.
6. Improve decision-making skills in high-pressure and uncertain environments.

Learning Outcomes:

Upon completing this course, participants will be able to:

• Apply systematic thinking to deconstruct complex problems.
• Use tools like Fishbone Diagrams, Five Whys, and SWOT analysis for problem-solving.
• Recognize biases and cognitive traps that hinder rational decision-making.
• Design and implement sustainable solutions.
• Communicate problem-solving approaches effectively to teams and stakeholders.

Course Methodology:

The course combines interactive learning methods, including:

• Lectures & Case Studies – Theoretical insights with real-world applications.
• Workshops & Group Activities – Hands-on exercises for skill-building.
• Simulations & Role-Playing – Engaging scenarios to practice decision-making.
• Problem-Solving Labs – Participants bring real challenges and apply learned techniques.
• Reflection & Feedback – Discussions to reinforce learning and enhance critical thinking.

Course Outline:

Module 1: Introduction to Systematic Thinking

• Definition and importance of systematic thinking
• Differences between linear and systems thinking
• How mental models shape decision-making

Module 2: Identifying and Analyzing Complex Problems

• Characteristics of complex vs. simple problems
• Root Cause Analysis (5 Whys, Fishbone Diagram)
• Problem-framing techniques

Module 3: Tools & Frameworks for Problem-Solving

• Systems Thinking methodology
• Decision Trees and Cost-Benefit Analysis
• SWOT and PESTLE analysis

Module 4: Cognitive Biases & Decision-Making

• Common biases affecting problem-solving
• Techniques to mitigate biases
• The role of logic and reasoning in decision-making

Module 5: Creative & Innovative Problem-Solving Approaches

• Brainstorming and lateral thinking techniques
• TRIZ (Theory of Inventive Problem Solving)
• Design Thinking for problem-solving

Module 6: Implementing and Evaluating Solutions

• Developing an action plan
• Risk assessment and mitigation
• Monitoring and evaluating the effectiveness of solutions

Module 7: Real-World Applications & Case Studies

• Applying learned techniques to industry-specific problems
• Group presentations and peer feedback
• Best practices in systematic problem-solving