SWOT Analysis
- 0137777019
- 02/11/2025
Internal Audit Auditors Skills for ISO 9001:2015 QMS
2-3 Days (Customizable)
By the end of this training, participants will be able to:
Upon successful completion, participants will be able to:
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Explain ISO 9001:2015 QMS fundamentals and internal audit concepts.
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Apply the Plan-Do-Check-Act (PDCA) cycle in internal audits.
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Develop a structured internal audit plan aligned with ISO 19011:2018 guidelines.
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Execute an internal audit using proper audit techniques (e.g., interviews, checklists, document reviews).
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Identify, document, and report non-conformities clearly and concisely.
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Follow up on audit findings to drive continuous improvement.
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Demonstrate effective communication and questioning techniques during an audit.
The course follows a blended learning approach that combines:
๐น Instructor-led Training โ Interactive presentations, lectures, and discussions.
๐น Case Studies & Workshops โ Real-world examples to apply learning.
๐น Role-playing & Simulations โ Mock audits with audit scenarios.
๐น Group Exercises โ Collaborative problem-solving activities.
๐น Quizzes & Assessments โ Knowledge checks to reinforce learning.
๐น Q&A and Discussion Sessions โ Open forums for knowledge sharing.
๐น Practical Audit Practice โ Conducting an internal audit on a sample process.
๐น Overview of Quality Management Systems (QMS)
๐น ISO 9001:2015 โ Structure and Key Principles
๐น The role and importance of Internal Audits
๐น ISO 19011:2018 โ Guidelines for Auditing Management Systems
๐น Types of Audits (1st, 2nd, and 3rd Party)
๐น Understanding Process Approach & Risk-Based Thinking
๐น Auditorโs Roles, Responsibilities, and Code of Ethics
๐น Audit Planning and Scheduling
๐น Establishing Audit Objectives and Scope
๐น Developing Audit Checklists & Questionnaires
๐น Reviewing Documents & Procedures
๐น Risk-Based Thinking in Audit Preparation
๐น Opening Meeting โ Setting Expectations
๐น Audit Techniques โ Interviews, Observations, Document Reviews
๐น Effective Questioning & Evidence Gathering
๐น Identifying & Documenting Non-Conformities
๐น Writing Audit Reports โ Doโs and Donโts
๐น Non-Conformity Classification (Major, Minor, Observations)
๐น Root Cause Analysis & Corrective Action Plans
๐น Closing Meetings & Presenting Findings
๐น Audit Follow-up & Verification of Corrective Actions
๐น Continuous Improvement through Auditing
๐น Common Audit Pitfalls & How to Avoid Them
๐น Best Practices for Effective Internal Audits
๐น Conducting a Mock Internal Audit
๐น Review and Feedback on Performance
๐น Final Q&A and Course Wrap-up
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