Course Objectives:
By the end of this training, participants will:
- Understand the fundamental concepts and benefits of an Integrated Management System (IMS).
- Gain awareness of key ISO standards (ISO 9001, ISO 14001, ISO 45001, etc.) and their interrelationships.
- Learn the principles, processes, and best practices of internal auditing.
- Develop practical skills to conduct internal audits based on ISO 19011:2018 guidelines.
- Enhance their ability to identify non-conformities and propose corrective actions.
- Improve their ability to document and report audit findings effectively.
- Strengthen their confidence in conducting internal audits and contributing to continuous improvement.
Learning Outcomes:
After completing the course, participants will be able to:
✔ Explain the purpose, structure, and benefits of IMS.
✔ Identify key elements of ISO 9001, ISO 14001, ISO 45001, and other applicable standards.
✔ Demonstrate knowledge of audit principles, techniques, and methods.
✔ Plan, conduct, and report internal audits in line with ISO 19011 guidelines.
✔ Recognize non-conformities and propose effective corrective actions.
✔ Enhance communication skills for conducting audit interviews and reporting findings.
✔ Contribute to the continuous improvement of their organization’s IMS.
Course Outline:
Module 1: Introduction to Integrated Management Systems (IMS)
- Definition and purpose of IMS
- Benefits of integration
- Key standards in IMS (ISO 9001, ISO 14001, ISO 45001)
- Common requirements and interrelation of standards
Module 2: Understanding ISO Standards and IMS Requirements
- Overview of key clauses in ISO 9001, ISO 14001, and ISO 45001
- Risk-based thinking and process approach
- Compliance and regulatory requirements
Module 3: Internal Audit Fundamentals
- Purpose and importance of internal auditing
- Principles of auditing (ISO 19011)
- Auditor roles and responsibilities
- Ethical considerations in auditing
Module 4: Audit Planning and Preparation
- Developing an audit program
- Preparing an audit checklist
- Selecting audit criteria and scope
- Scheduling and resource allocation
Module 5: Conducting an Internal Audit
- Opening meetings and audit protocols
- Interviewing techniques and evidence collection
- Identifying findings: conformities, non-conformities, and observations
- Effective communication during an audit
Module 6: Audit Reporting and Corrective Actions
- Writing audit reports
- Classifying and prioritizing non-conformities
- Corrective and preventive actions
- Follow-up and closing audits
Module 7: Continuous Improvement and Best Practices
- Root cause analysis techniques
- Role of internal audits in business improvement
- Best practices in auditing
- Case studies and practical exercises
Methodology:
The course will use a combination of:
✅ Interactive Lectures – Presentations on IMS concepts and audit principles
✅ Workshops & Group Discussions – Case studies and real-world scenarios
✅ Practical Exercises – Hands-on practice in audit planning, execution, and reporting
✅ Role-Playing & Simulations – Mock audits and interview techniques
✅ Assessments & Quizzes – Knowledge checks to reinforce learning
✅ Real-Life Case Studies – Understanding IMS implementation and audit challenges