Course Duration:
1 Day (6-8 hours)
Target Audience:
- Quality Management Professionals
- Process Owners and Managers
- Production Supervisors
- Auditors
- Employees involved in Quality and Manufacturing processes
- Anyone interested in learning about ISO 9001 and IATF 16949
Course Objectives:
By the end of this training, participants will:
- Understand the purpose, structure, and key requirements of ISO 9001:2015 and IATF 16949:2016.
- Recognize the benefits of implementing and maintaining a Quality Management System (QMS).
- Identify the differences and relationships between ISO 9001 and IATF 16949.
- Understand the risk-based thinking and process approach required by both standards.
- Gain insights into customer-specific requirements (CSR) and their impact on the QMS.
- Understand basic audit principles for compliance.
Course Outline:
Module 1: Introduction to Quality Management Systems (QMS)
- Definition of Quality Management
- Evolution of Quality Standards
- Importance of QMS in Manufacturing and Service Industries
- Overview of ISO and IATF
Module 2: Overview of ISO 9001:2015
- Purpose and Benefits of ISO 9001
- Key Principles of Quality Management
- High-Level Structure (Annex SL)
- Key Clauses:
- Context of the Organization
- Leadership
- Planning (Risk-Based Thinking)
- Support (Resources, Competence, Awareness)
- Operation (Product and Service Delivery)
- Performance Evaluation
- Continuous Improvement
Module 3: Overview of IATF 16949:2016
- Purpose and Scope of IATF 16949
- Key Differences between ISO 9001 and IATF 16949
- Core Automotive QMS Requirements:
- Customer-Specific Requirements (CSR)
- Product Safety and Risk Management
- Contingency Planning
- Change Management
- Supplier Management
- Auditing Requirements
Module 4: Key Requirements & Implementation Challenges
- Process Approach and PDCA (Plan-Do-Check-Act)
- Risk-Based Thinking & FMEA (Failure Modes and Effects Analysis)
- Control of Nonconforming Products
- Internal and External Audits
- Corrective and Preventive Actions
Module 5: Benefits of Implementing ISO 9001 & IATF 16949
- Enhanced Customer Satisfaction
- Process Standardization and Efficiency
- Reduced Defects and Rework
- Market Competitiveness and Compliance
Module 6: Certification Process & Next Steps
- Steps to Implement ISO 9001 and IATF 16949
- Internal Audits & Certification Process
- Common Pitfalls and Best Practices
Learning Outcomes:
After completing the course, participants will be able to:
✅ Explain the purpose and requirements of ISO 9001:2015 and IATF 16949:2016.
✅ Identify the differences between ISO 9001 and IATF 16949.
✅ Understand how risk-based thinking and customer-specific requirements impact the QMS.
✅ Apply the process approach to quality management.
✅ Recognize the importance of continuous improvement and audit processes.
✅ Understand the steps for certification and compliance.
Training Methodology:
✅ Presentation & Lectures: Engaging explanations of key concepts using slides.
✅ Case Studies: Real-world examples of QMS implementation.
✅ Group Discussions: Interactive sessions for knowledge sharing.
✅ Workshops & Exercises: Practical applications of concepts.
✅ Q&A Sessions: Clarifications and discussion of challenges.
✅ Self-Assessment Quiz: To reinforce learning.