Awareness of ISO9001:2015 (QMS) and ISO14001:2015 (EMS)

Course Duration:

1 Day (6-8 Hours)

Target Audience:

• Employees at all levels of an organization
• Quality and Environmental management team members
• Supervisors and managers
• Internal auditors
• Individuals seeking basic knowledge of ISO 9001 and ISO 14001

1. Course Objectives

By the end of this training, participants will:

1. Understand the key principles and requirements of ISO 9001:2015 and ISO 14001:2015.
2. Recognize the benefits of implementing QMS and EMS in an organization.
3. Gain awareness of risk-based thinking and the Plan-Do-Check-Act (PDCA) cycle.
4. Learn how ISO 9001 and ISO 14001 contribute to continuous improvement.
5. Understand the relationship between ISO 9001 and ISO 14001, including integration opportunities.
6. Develop an awareness of compliance obligations and their impact on business operations.

2. Learning Outcomes

Upon successful completion of this training, participants will be able to:

• Explain the purpose and benefits of ISO 9001:2015 and ISO 14001:2015.
• Identify the structure and key clauses of both standards.
• Describe the role of leadership and employee engagement in implementing ISO systems.
• Recognize the importance of risk management in quality and environmental performance.
• Understand the legal and regulatory requirements associated with EMS.
• Support their organization in maintaining QMS and EMS compliance.

3. Course Outline

Module 1: Introduction to ISO Standards

• Overview of ISO and its role in standardization
• Importance of management systems in organizations
• Introduction to ISO 9001:2015 and ISO 14001:2015

Module 2: Understanding ISO 9001:2015 (Quality Management System - QMS)

• Key principles of quality management
• Structure of ISO 9001:2015 (Annex SL framework)
• Key clauses and requirements:
  • Context of the organization
  • Leadership and commitment
  • Planning (Risk-based thinking)
  • Support (Resources, competence, communication)
  • Operation (Process approach)
  • Performance evaluation
  • Improvement (Corrective actions and continual improvement)
• Benefits of QMS implementation

Module 3: Understanding ISO 14001:2015 (Environmental Management System - EMS)

• Introduction to environmental management principles
• Structure of ISO 14001:2015
• Key clauses and requirements:
  • Environmental aspects and impacts
  • Legal and regulatory compliance
  • Operational controls and emergency preparedness
  • Performance evaluation and monitoring
  • Continual improvement of environmental performance
• Benefits of EMS implementation

Module 4: Integration of ISO 9001 and ISO 14001

• Common elements in both standards
• Benefits of integrating QMS and EMS
• Documentation and process integration strategies

Module 5: Risk-Based Thinking and PDCA Cycle

• Importance of risk management in QMS and EMS
• Understanding the PDCA cycle
• Application of PDCA in quality and environmental management

Module 6: Compliance Obligations and Certification Process

• Understanding compliance obligations
• Steps to achieving ISO certification
• Role of internal and external audits
• Continual improvement strategies

Module 7: Case Studies and Practical Applications

• Real-world examples of successful ISO 9001 and ISO 14001 implementations
• Interactive discussions and group activities

Module 8: Summary and Q&A

• Recap of key learnings
• Open discussion for participant questions
• Course assessment and feedback

4. Training Methodology

The training will be conducted using the following approaches:

• Instructor-led presentations (using slides, videos, and infographics)
• Interactive discussions and Q&A sessions
• Group exercises and workshops (for better engagement)
• Case studies and real-world examples (to illustrate practical application)
• Knowledge assessments and quizzes (to reinforce learning)
• Role-playing and scenario-based learning

5. Course Assessment and Certification

• Participants will complete a short quiz or assessment at the end of the course.
• A Certificate of Participation will be awarded to those who complete the training successfully.