Awareness on ISO 17025:2017

ISO/IEC 17025:2017 Awareness Training Course

1. Course Overview

This training provides an overview of ISO/IEC 17025:2017, the international standard for the competence of testing and calibration laboratories. It aims to equip participants with an understanding of the key requirements, benefits, and implementation principles of the standard.

2. Course Objectives

By the end of this course, participants will:

• Understand the purpose and importance of ISO/IEC 17025:2017.
• Familiarize themselves with the structure, principles, and requirements of the standard.
• Recognize the roles and responsibilities in implementing ISO/IEC 17025 within a laboratory.
• Identify the key changes from the previous version (ISO/IEC 17025:2005).
• Understand the process-based approach and risk-based thinking in laboratory management.

3. Learning Outcomes

After completing this training, participants will be able to:

1. Describe the scope and applicability of ISO/IEC 17025:2017.
2. Explain the major clauses of the standard.
3. Understand the concepts of impartiality, competence, and confidentiality in laboratory operations.
4. Differentiate between Management System Requirements and Technical Requirements.
5. Identify risk-based approaches in laboratory operations.
6. Recognize the documentation and accreditation requirements for compliance.
7. Contribute effectively to the implementation and maintenance of ISO/IEC 17025 within their organization.

4. Course Outline

Module 1: Introduction to ISO/IEC 17025:2017

• Overview of ISO, IEC, and accreditation bodies
• Purpose and benefits of ISO/IEC 17025
• Key terms and definitions

Module 2: Structure and Key Changes in ISO/IEC 17025:2017

• Evolution of ISO/IEC 17025 (from 2005 to 2017)
• New structure aligned with ISO high-level structure (HLS)
• Key changes:
  • Risk-based approach
  • Process-oriented structure
  • Use of information technology in documentation
  • Emphasis on impartiality and confidentiality

Module 3: Management System Requirements

• General requirements: Impartiality and confidentiality
• Structural requirements for laboratory operations
• Resource requirements: Personnel, facilities, equipment
• Process requirements: Sampling, testing, calibration, and validation

Module 4: Technical Requirements

• Measurement traceability and uncertainty
• Ensuring validity of results
• Proficiency testing and interlaboratory comparisons
• Reporting results and decision rules

Module 5: Accreditation and Compliance

• Accreditation process and benefits
• Internal audits and management reviews
• Common non-conformities and corrective actions

Module 6: Risk-Based Thinking and Continuous Improvement

• Understanding risk-based approach in laboratory management
• Identifying and managing risks and opportunities
• Continuous improvement strategies for laboratory compliance

5. Training Methodology

This course will be delivered using:
✅ Instructor-led presentations – Simplified explanations with real-world examples.
✅ Interactive discussions – Case studies and scenario-based learning.
✅ Workshops & Exercises – Hands-on activities to reinforce key concepts.
✅ Q&A Sessions – Open discussions to clarify doubts.
✅ Self-assessment quizzes – Knowledge checks at the end of each module.

6. Target Audience

This course is designed for:
🔹 Laboratory personnel (technicians, analysts, quality officers)
🔹 Quality managers and supervisors
🔹 Internal auditors and accreditation coordinators
🔹 Professionals involved in testing, calibration, and compliance
🔹 Anyone seeking awareness of ISO/IEC 17025:2017