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Internal Audit Auditors Skills of ISO 9001: 2015QMS

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10 Steps to a Successful ISO 9001-2015 Implementation and Certification-02
Benefits-of-ISO-9001-1024×576
ea06acc07f6fddaa7a7a790d8a58cccc_1715569296
iso_9001_quality
images
10 Steps to a Successful ISO 9001-2015 Implementation and Certification-02
Benefits-of-ISO-9001-1024×576
ea06acc07f6fddaa7a7a790d8a58cccc_1715569296
iso_9001_quality

Description

Course Title:

Internal Audit Auditors Skills for ISO 9001:2015 QMS

Course Duration:

2-3 Days (Customizable)

Target Audience:

  • Quality Management Professionals
  • Internal Auditors
  • Compliance Officers
  • Process Owners & Managers
  • Anyone responsible for internal audits in an organization

Course Objectives:

By the end of this training, participants will be able to:

  1. Understand the principles and structure of ISO 9001:2015 QMS.
  2. Develop the skills required to perform internal audits as per ISO 9001:2015 requirements.
  3. Interpret and apply ISO 9001:2015 clauses in the context of an internal audit.
  4. Plan, conduct, report, and follow up on internal audits effectively.
  5. Identify non-conformities and suggest corrective actions.
  6. Improve organizational processes through internal audit best practices.
  7. Enhance confidence in conducting audits and communicating findings.

Learning Outcomes:

Upon successful completion, participants will be able to:
โœ… Explain ISO 9001:2015 QMS fundamentals and internal audit concepts.
โœ… Apply the Plan-Do-Check-Act (PDCA) cycle in internal audits.
โœ… Develop a structured internal audit plan aligned with ISO 19011:2018 guidelines.
โœ… Execute an internal audit using proper audit techniques (e.g., interviews, checklists, document reviews).
โœ… Identify, document, and report non-conformities clearly and concisely.
โœ… Follow up on audit findings to drive continuous improvement.
โœ… Demonstrate effective communication and questioning techniques during an audit.


Course Methodology:

The course follows a blended learning approach that combines:
๐Ÿ”น Instructor-led Training โ€“ Interactive presentations, lectures, and discussions.
๐Ÿ”น Case Studies & Workshops โ€“ Real-world examples to apply learning.
๐Ÿ”น Role-playing & Simulations โ€“ Mock audits with audit scenarios.
๐Ÿ”น Group Exercises โ€“ Collaborative problem-solving activities.
๐Ÿ”น Quizzes & Assessments โ€“ Knowledge checks to reinforce learning.
๐Ÿ”น Q&A and Discussion Sessions โ€“ Open forums for knowledge sharing.
๐Ÿ”น Practical Audit Practice โ€“ Conducting an internal audit on a sample process.


Course Outline:

Module 1: Introduction to ISO 9001:2015 & Internal Auditing

๐Ÿ”น Overview of Quality Management Systems (QMS)
๐Ÿ”น ISO 9001:2015 โ€“ Structure and Key Principles
๐Ÿ”น The role and importance of Internal Audits
๐Ÿ”น ISO 19011:2018 โ€“ Guidelines for Auditing Management Systems

Module 2: Audit Fundamentals & Requirements

๐Ÿ”น Types of Audits (1st, 2nd, and 3rd Party)
๐Ÿ”น Understanding Process Approach & Risk-Based Thinking
๐Ÿ”น Auditorโ€™s Roles, Responsibilities, and Code of Ethics
๐Ÿ”น Audit Planning and Scheduling

Module 3: Preparing for an Internal Audit

๐Ÿ”น Establishing Audit Objectives and Scope
๐Ÿ”น Developing Audit Checklists & Questionnaires
๐Ÿ”น Reviewing Documents & Procedures
๐Ÿ”น Risk-Based Thinking in Audit Preparation

Module 4: Conducting the Internal Audit

๐Ÿ”น Opening Meeting โ€“ Setting Expectations
๐Ÿ”น Audit Techniques โ€“ Interviews, Observations, Document Reviews
๐Ÿ”น Effective Questioning & Evidence Gathering
๐Ÿ”น Identifying & Documenting Non-Conformities

Module 5: Reporting & Corrective Actions

๐Ÿ”น Writing Audit Reports โ€“ Doโ€™s and Donโ€™ts
๐Ÿ”น Non-Conformity Classification (Major, Minor, Observations)
๐Ÿ”น Root Cause Analysis & Corrective Action Plans
๐Ÿ”น Closing Meetings & Presenting Findings

Module 6: Follow-up & Continuous Improvement

๐Ÿ”น Audit Follow-up & Verification of Corrective Actions
๐Ÿ”น Continuous Improvement through Auditing
๐Ÿ”น Common Audit Pitfalls & How to Avoid Them
๐Ÿ”น Best Practices for Effective Internal Audits

Module 7: Practical Audit Exercise & Assessment

๐Ÿ”น Conducting a Mock Internal Audit
๐Ÿ”น Review and Feedback on Performance
๐Ÿ”น Final Q&A and Course Wrap-up


Assessment & Certification

  • Practical Audit Exercise (Audit planning, execution, and reporting)
  • Final Quiz/Assessment (MCQs and case-based scenarios)
  • Certification: Participants receive a certificate of completion.

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