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Six Sigma

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Description


Course Outline

Module 1: Introduction to Six Sigma

  • Overview and history of Six Sigma
  • Key principles and concepts
  • Roles in a Six Sigma team: Champion, Master Black Belt, Black Belt, Green Belt

Module 2: The DMAIC Framework

  • Define Phase: Problem identification, project charter, and stakeholder analysis
  • Measure Phase: Data collection, process mapping, and measurement systems analysis
  • Analyze Phase: Root cause analysis, hypothesis testing, and data visualization
  • Improve Phase: Identifying solutions, pilot testing, and implementation
  • Control Phase: Process monitoring, control plans, and sustaining improvements

Module 3: Key Six Sigma Tools

  • Statistical tools: Pareto charts, histograms, and control charts
  • Root cause analysis tools: Fishbone diagrams and 5 Whys
  • Process tools: Value stream mapping, SIPOC, and FMEA (Failure Mode and Effects Analysis)
  • Lean principles integrated with Six Sigma

Module 4: Project Management and Case Studies

  • Managing Six Sigma projects
  • Real-world examples and case studies from diverse industries
  • Challenges and lessons learned

Module 5: Certification Preparation (Optional)

  • Tips for passing Six Sigma certification exams (Green/Black Belt levels)
  • Practice exams and feedback

Course Objectives

  1. To provide a comprehensive understanding of Six Sigma principles and the DMAIC framework.
  2. To develop proficiency in using Six Sigma tools and techniques for process improvement.
  3. To enable participants to identify, analyze, and solve quality-related problems.
  4. To prepare participants for Six Sigma certification exams at appropriate levels.

Learning Outcomes

Upon completing the course, participants will be able to:

  1. Articulate the purpose and value of Six Sigma in process improvement and quality management.
  2. Define and scope a Six Sigma project, identifying measurable goals and objectives.
  3. Apply the DMAIC methodology to real-world business processes.
  4. Utilize key Six Sigma tools (e.g., control charts, SIPOC diagrams) effectively.
  5. Conduct data-driven root cause analysis to identify and eliminate process inefficiencies.
  6. Develop sustainable control plans to maintain improvements over time.
  7. Lead or contribute to Six Sigma projects in their organizations.
  8. Confidently attempt Six Sigma certification exams (if applicable).

Methodology

1. Blended Learning Approach

  • Instructor-led sessions: Interactive lectures with slides, videos, and group discussions.
  • Self-paced learning: Reading materials, case studies, and video tutorials accessible online.

2. Hands-on Practice

  • Practical exercises to apply Six Sigma tools and concepts.
  • Simulated projects to practice the DMAIC methodology.

3. Collaborative Learning

  • Group activities, brainstorming sessions, and problem-solving workshops.
  • Peer reviews and feedback on project exercises.

4. Real-world Case Studies

  • Analysis of Six Sigma projects in various industries.
  • Discussions of success factors and pitfalls in implementation.

5. Assessment and Feedback

  • Quizzes and assignments after each module to assess comprehension.
  • Final project or exam to demonstrate mastery of Six Sigma concepts.
  • Individualized feedback to strengthen understanding and application.

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Borang Pertanyaan Kursus
Masa Bermula
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