Understanding, Implementing Risk and opportunities of ISO 9001:2015 and ISO 14001:2015

Course Duration

2 Days (Can be adjusted based on need)

Target Audience

• Quality Managers
• Environmental Managers
• Internal Auditors
• Compliance Officers
• Risk Management Professionals
• Business Owners and Senior Management
• Anyone responsible for ISO 9001 or ISO 14001 implementation

Course Objectives

By the end of the course, participants will:

1. Understand the principles and structure of ISO 9001:2015 (Quality Management System - QMS) and ISO 14001:2015 (Environmental Management System - EMS)
2. Identify the risk-based thinking approach in both standards
3. Learn how to identify, assess, and manage risks and opportunities within their organization
4. Develop strategies to integrate risk management into QMS and EMS
5. Gain knowledge of ISO 31000 Risk Management Principles and how they apply to ISO 9001 and ISO 14001
6. Learn to apply the Plan-Do-Check-Act (PDCA) cycle for risk-based decision-making
7. Understand compliance and auditing requirements related to risk and opportunities

Learning Outcomes

Upon completion of this training, participants will be able to:
✅ Define and explain the risk-based approach in ISO 9001 and ISO 14001
✅ Conduct a risk and opportunity analysis using various methodologies (e.g., SWOT, FMEA, PESTEL)
✅ Implement risk control measures in their organization’s management system
✅ Develop a risk and opportunities register aligned with ISO requirements
✅ Apply tools to monitor, review, and continuously improve risk management
✅ Effectively document and report risks and opportunities in audits

Course Methodology

This training will be delivered using:
🎤 Interactive Lectures & Presentations – covering ISO 9001 & ISO 14001 clauses on risks and opportunities
📊 Case Studies & Real-World Examples – industry-specific risk management applications
📋 Workshops & Group Exercises – risk assessment and mitigation planning
🛠 Practical Application – hands-on sessions to create a risk register and mitigation plan
📜 Q&A and Discussion – addressing challenges in risk management implementation
✅ Assessment & Feedback – quizzes and group evaluations

Course Outline

Day 1: Understanding Risk and Opportunities in ISO 9001 & ISO 14001

🔹 Module 1: Introduction to ISO 9001:2015 & ISO 14001:2015

• Overview of QMS and EMS principles
• Key changes in the 2015 revisions
• The importance of risk-based thinking

🔹 Module 2: Risk-Based Thinking in ISO Standards

• Definition of risks and opportunities
• Why risk-based thinking is critical for ISO compliance
• Linking risk to strategic planning and process improvement

🔹 Module 3: ISO 9001:2015 Risk and Opportunities Approach

• Clause 6.1: Actions to address risks and opportunities
• Identifying and assessing quality risks in business processes
• Examples of risk management in quality management

🔹 Module 4: ISO 14001:2015 Risk and Opportunities Approach

• Environmental risk identification and assessment
• Integrating risk assessment into EMS planning
• Managing environmental aspects, compliance obligations, and lifecycle considerations

Day 2: Implementing and Managing Risk & Opportunities

🔹 Module 5: Risk Assessment Techniques & Tools

• SWOT (Strengths, Weaknesses, Opportunities, Threats)
• FMEA (Failure Modes and Effects Analysis)
• PESTEL (Political, Economic, Social, Technological, Environmental, Legal) Analysis
• Risk Matrix & Probability-Impact Grid

🔹 Module 6: Implementing Risk Controls and Mitigation Strategies

• Developing risk registers and control measures
• Linking risk management with continual improvement
• Integration of risk into daily operations

🔹 Module 7: Monitoring, Evaluating, and Auditing Risks & Opportunities

• How to track and monitor risk management effectiveness
• Internal and external audits for risk compliance
• Ensuring continual improvement through risk-based decisions

🔹 Module 8: Action Planning & Conclusion

• Hands-on exercise: Developing an organizational risk and opportunity plan
• Review of key takeaways
• Final assessment & feedback session

Assessment & Certification

📌 Assessment Criteria:

• Participation in exercises and discussions
• Group activity on risk identification and mitigation
• Multiple-choice or scenario-based assessment

📜 Certificate of Completion issued upon successful participation.